The information we collect and store depends almost entirely on how you choose to make use of the Sites and its related features and services.
We collect and store information that you enter into the Sites. At some Rock Church sites, you can order products, enter contests, vote in polls or otherwise express an opinion, subscribe to one of our services such as our online newsletters, or participate in one of our online forums or communities. For example, when you register with us or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the services and products that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Personal Information may also be collected in certain portions of the Sites in which you specifically and knowingly provide such information to us or to operators of subnetworks within the Sites e.g. community postings (i.e., classifieds or bulletin boards), suggestions, or other requests. Some of this information also may be used to contact you about new features, new services, sales, new products, and special offers unless you have elected to not receive such promotional communications in connection with the Sites. At other Rock Church sites, you can submit information about other people. For example, you might submit a person's name and e-mail address to send an electronic greeting card and, if you order a gift online and want it sent directly to the recipient, you might submit the recipient's name and address. The types of personally identifiable information that may be collected about other people at these pages include: recipient's name, address, e-mail address, and telephone number.
At certain parts of some of our sites, only persons who provide us with the requested personally identifiable information will be able to order products, programs, and services or otherwise participate in the site's activities and offerings.
Through your use of the Sites, we may also gather certain information that does not identify you individually ("Anonymous Information"). Generally, this information is collected through "traffic data". We collect and store certain other information automatically whenever you interact with the Sites. For example, we collect your IP address, browser information and reference site domain name every time you visit the Sites. We also collect information regarding user-traffic patterns and site usage. This information is used to analyze and improve the Sites and to provide our users with a fulfilling experience.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide information about our service, recommendations, and special offers that we think will interest you and, if you have agreed to receive email from us, send you reminders about shopping opportunities.
After you register, we may use the email address and zip codes of all users who subscribe to any of our newsletters or other regular correspondence. Except to our third-party agents (as described below), this information is not shared with any third parties. Anyone who no longer wishes to receive this newsletter or other regular correspondence can, at any time, follow the "Unsubscribe" instructions located within each newsletter.
We do not sell or ship any items ordered through the Sites directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use the Sites only under the immediate supervision of a parent or guardian and should not submit any personal information to us. Our Website is not intentionally targeted to children under the age of 13. IF YOU ARE UNDER 13, THEN IMMEDIATELY EXIT THE SITES UNLESS YOU ARE DIRECTLY SUPERVISED BY A PARENT OR OTHER LEGAL GUARDIAN.
We may use your Personal Information to provide services available through the Sites, track your compliance with the Sites' rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information). In the event we plan to publicly post any of your Personal Information on the Sites (as, for instance, a letter), you will be provided prior notification of such posting and given the option to decline same.
We use Anonymous Information to help us determine how people use parts of the Sites and who our readers are so we can improve our Website and ensure that it is as appealing as we can make it for as many people as possible. We also use Anonymous Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the website. We may also use or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.
We occasionally have third-party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as marketing, analytics, credit-card processing, shipping or stocking orders, providing customer service, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and will be contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Sites.
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to applicable law or comply with legal process served on us or the Sites; (b) protect and defend the our rights or property, the Sites or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Sites or the public.
Personal Information collected by the Sites is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit-card numbers and all on-line purchases, the Personal Information is encrypted before you conduct your transaction. Only those employees who need access to your Personal Information to do their jobs are allowed access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. Most browsers will give a visual indication of when your connection is secure. For example, Internet Explorer will show a padlock icon in the lower right of the browser window. If you place an order through the Sites, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact The Rock Church at 619.226.ROCK (7625).
While we try our best to safeguard your Personal Information once we receive it, you understand and agree that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
California Civil Code Section 1798.83 permits customers of The Rock Church who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] or write us: 2277 Rosecrans St. San Diego, CA 92106.
If you have any questions or concerns about the online privacy statement for this site or its implementation you may contact us at 619.226.ROCK (7625)